Our city and department leadership has been intricately involved in developing the response to the COVID19 crisis since the national declaration occurred. The Executive Leadership immediately met and established emergency operation plans. This thrust each department manager into high gear to collectively develop a their part of the total city emergency management plan.
In close collaboration with our Fire Department, we developed linked Operational Plans and Field Directives to guide our employees through the unknown. This took an enormous amount of manpower, time, and energy.
Throughout this process, social distancing was implemented and enforced throughout our department. Employees were instructed to stay in their areas. This creates distance between Divisions, Units, and people. Over time the "Message" and "Meaning" to our goals and objectives can lose their effectiveness.
Take every opportunity to address the value each of your employees are to your organization and reaffirm their contribution to the mission. We are all human and have limits, and during "CRISIS" your people need to hear your positive voice the most. Keep up the good work!-)